Reference

Privacy Choices Before You Join

Your account, wallet and device data stay tied to clear privacy steps before you enter the lobby.

Account data useDANA OVO GoPay QRISCookie controlsSupport request path

What This Privacy Policy Covers

cahayatoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy explains what we collect when you create an account, verify a wallet action, enter Live Dealer Lobby, open Egypt Book of Mystery, or contact our support team. We collect details you provide, such as your name, phone number, email address and payment reference,

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plus technical records such as IP address, device type, browser version, cookie status and session time. We use those records to run your account, check wallet activity, respond to privacy requests, reduce account misuse and keep your login history readable from your profile. Some access, retention
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or disclosure duties depend on local law, so we may keep records longer when a valid legal or risk-control reason applies. In Semarang and across Indonesia, the same privacy handling applies when you reach us from mobile browser, tablet or computer.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY HELP

Reach Us About Your Data

Privacy questions should reach a person who can check your account path, not a generic inbox. Use live chat, WhatsApp or email when you want to ask what data we hold, correct a profile detail, question a cookie record or request a copy of account-related records.

Team online

Live Chat

Open live chat from the lobby footer between 09:00 and 01:00 WIB. Share your registered phone number and the privacy topic, and we will route the request to the account team without asking for your password.

WhatsApp Support

Message our WhatsApp line from the number linked to your account for identity matching. We may ask for the last four digits of a DANA, OVO, GoPay or QRIS reference before discussing privacy records.

Email Request

Send email when your request needs attachments, such as a correction note or a data copy request. Include your username, contact number and the exact privacy action you want us to check.

DATA CONTROLS

Privacy Checks Inside Your Account

Your privacy controls sit close to the actions that create data. Profile edits, wallet checks, cookies and active sessions each have a clear place, so you can see what is connected to…

Profile Data

Your name, phone number and email are used to run account access and support checks. Update them through Account > Profile, then confirm changes with the code sent to your registered contact path.

Wallet Records

DANA, OVO, GoPay, QRIS and bank transfer references are stored with time, amount and account match results. We use them to trace wallet questions, verify withdrawals and answer privacy requests about payment records.

Cookie Settings

Cookies help keep your session active, remember language choice and measure page errors. You can clear them through your browser settings, then log in again if Account > Security asks for a fresh device check.

Session Security

Account > Security > Active Sessions shows recent device activity where available. If you see a login you do not recognise, end the session and contact live chat so we can review access records.

Retention Handling

We keep account and wallet records only for operational, dispute, security and legal needs. When a record is no longer required, we remove or reduce it according to our internal retention schedule.

Change Requests

Ask us to correct profile data, check what we hold or explain a wallet record. We verify your identity first, then confirm what can be changed, copied or restricted where local law permits.

Common Questions About Your Privacy

These answers cover the privacy questions we receive before and after account opening. They focus on account data, wallet references, cookies, security logs and contact steps, so you know what to expect before you send details to us.

We collect the details you enter, such as name, phone number, email address and username, plus device and login records. We use them to create your account, protect access and answer account privacy requests.

We store transaction references, timing and account-match results for DANA, OVO, GoPay, QRIS and bank transfer activity. We do not need your wallet password, and support will not ask you to share it.

Contact live chat, WhatsApp or email with your username and registered phone number. We verify you first, then prepare the account records that can be shared where local law permits.

Yes. Go to Account > Profile for basic edits, or contact support if the old number is no longer active. We may request a wallet reference or login detail to confirm account ownership.

Cookies keep your session signed in, remember display choices and help us spot page errors. You can clear cookies in your browser settings, but you may need to complete a fresh login check afterward.

Only support and account staff who need the case can view your messages. We use the conversation to answer your privacy request, check account ownership and keep a record of the action taken.

Retention depends on the record type. Profile, wallet, security and support records may be kept for operational, dispute, security or legal reasons, then removed or reduced when those reasons no longer apply.

Privacy Choices Before You Join

Reach Us About Your Data

Live Chat

WhatsApp Support

Email Request

Privacy Checks Inside Your Account

Profile Data

Wallet Records

Cookie Settings

Session Security

Retention Handling

Change Requests

Common Questions About Your Privacy

01 What personal data do you collect when I open an account?

02 Do you store my DANA, OVO, GoPay or QRIS records?

03 How can I ask for a copy of my account data?

04 Can I correct my phone number or email address?

05 Why do you use cookies on cahayatoto.co?

06 Who can see my support messages?

07 How long do you keep privacy-related records?

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